Course curriculum

  • 1

    Introduction and course aims

    • Introduction

    • Course aims

  • 2

    Identify the symptoms of COVID-19

    • How to protect yourself against COVID-19

    • Knowledge test

  • 3

    Limit the risk of contracting and spreading COVID-19

    • What you can do differently to limit the risk to yourself and others

    • Practicalities

    • How to wash your hands

    • How to use hand sanitiser

    • Knowledge check

  • 4

    What essential equipment is needed

    • Your new essentials checklist

    • How to wear a face mask

    • Safe removal of gloves

    • Knowledge check

  • 5

    Best practises in handling cash & documents

    • What are the alternatives?

    • Handling cash

    • Knowledge check

  • 6

    Travelling safely

    • How to travel safely

  • 7

    End of day routine

    • Your end of day routine

  • 8

    Recognise and support vulnerable debtors

    • Vulnerable debtors

    • The TEXAS Drill

    • Points for you to consider

    • Knowledge check

  • 9

    Showing symptoms of COVID-19 and Isolating

    • Symptoms of COVID-19, when to self-isolate and getting tested

  • 10

    Knowledge check

    • COVID-19 Enforcement Industry Knowledge Check

    • Summary

Social proof: reviews

5 star rating

covid 19

James Gormley

very good

very good

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5 star rating

EA Batley

Lee Batley

Course was very explanitory,

Course was very explanitory,

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star rating